Shipping & Delivery
We are committed to getting your order to you as quickly and sustainably as possible. Explore our shipping zones and estimated delivery times below.
Global Reach
We ship to over 50 countries worldwide using premium courier partners like DHL and FedEx.
Carbon Neutral
Every shipment is offset to minimize our environmental impact, at no extra cost to you.
Customs & Duties
For most regions, duties are calculated at checkout so there are no surprises upon delivery.
Shipping Rates & Times
| Region | Estimated Time | Standard Rate | Free Shipping |
|---|---|---|---|
| North America (USA & Canada) | 2-4 Business Days | $15.00 | Free over $200 |
| Europe (UK, EU) | 3-5 Business Days | €15.00 | Free over €200 |
| Asia Pacific (Australia, Japan) | 4-7 Business Days | $25.00 AUD | Free over $250 AUD |
| Middle East (UAE, Saudi Arabia) | 3-5 Business Days | 50 AED | Free over 750 AED |
* Delivery times are estimates and start from the date of dispatch. During peak seasons, please allow extra time.
Order Processing
Orders are processed Monday through Friday, excluding holidays. Please allow 1-2 business days for your order to be packed and ready for shipment. You will receive a confirmation email with tracking information once your package has left our facility.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can track the status of your shipment via the carrier's website or through your LuxeStore account dashboard.
Lost or Damaged Items
In the unlikely event that your order is lost or damaged during transit, please contact our support team immediately at support@luxestore.com. We will work with the carrier to resolve the issue as quickly as possible.